Privacy Policy

This Privacy Policy and the accompanying Cookies Policy relate to data processing by Dar Al-Handasah Consultants Shair and Partners Holdings Limited (a company incorporated in the Dubai International Financial Centre (DIFC)) and its affiliates trading under the ‘Dar’ or ‘Dar Al-Handasah Consultants (Shair and Partners)’ names (the “Dar Affiliates”).

These Policies describe how we collect certain personal information through various means, including through our website at www.dar.com (the “Website”) and our use of that information.

The following describes what personal information is collected and explains how that personal information may be used and shared with third parties and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information. The use of personal information collected through our service shall be limited to the purpose of providing targeted information to you.

Dar Al-Handasah Consultants Shair and Partners Holdings Limited (DIFC) and Dar Al-Handasah Consultants (Shair and Partners) (U.K.) Ltd (a company incorporated in England & Wales), together with such other Dar Affiliates to the extent that they are subject to applicable legislation or regulation, are committed to protecting and respecting your privacy and are the data controllers for the purposes of this Policy and the Cookie Policy. These firms are together referred to as the “Company”, “we”, “our” or “us”.

1. Information we may collect from you

We may collect and process the following information about you:

  • Information you give us by submitting an online form on our website. You may use an online form, for example, to apply for a job, to register for a seminar or event sponsored by us or to receive news. The information you enter may include, for example, your name, title, company, address, telephone number and e-mail address, and your employment and educational history.
  • Information we collect about you with regard to each of your visits to the Website, includes:
    • technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

2. Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may share your information with selected third parties including:

  • Partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety, our affiliates, partners customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

3. Use of your information

We will use the personal information we gather for a number of reasons, including:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to determine your suitability for a position in the Company;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data);
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • where you have provided your email address to us under the “Receive our latest publication in your inbox” option, we may include your email address in email distributions enabled by MailChimp. You can elect to opt out of these distributions by either contacting us at privacy@dar.com or utilising the ‘opt-out’ link included in each applicable email. MailChimp’s Privacy Policy can be accessed here. MailChimp uses cookies in its provision of services and its Cookie Statement can be accessed here including details of how to control cookies.

We may also use the information to communicate with you directly via e-mail or direct mail, such as to inform you about newsworthy topics and upcoming events that may be of interest to you. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at privacy@dar.com. To guard your non-public personal information, we maintain physical, electronic and procedural safeguards.

4. Legal bases for processing your personal information

The processing of your personal information will only take place for one of the following reasons:

  1. the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  2. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  3. processing is necessary for compliance with a legal obligation to which the controller is subject;
  4. processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  6. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

5. Links to other websites

The Website includes links to other websites whose privacy practices may differ from those of the Company. If you submit personal information to any of those websites, your information is governed by their privacy statements, including in respect of other Dar Group businesses. We encourage you to carefully read the privacy statement of any website you visit. We are not responsible for the privacy practices of others. Any link to a website maintained other than by the Company does not constitute an endorsement, approval, association, sponsorship or affiliation with the linked site unless specifically stated.

From time to time the Website may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on the Website. These features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy policy of the company providing it.

6. Cookies and Other Tracking Technologies

For information on cookies, please see our Cookie Policy.

7. Security of information and transmission via the internet

We may implement security features to prevent the unauthorized release of personal information. Please note, however, that we cannot guarantee the confidentiality of any communication or material transmitted to/from us via the Website or email. Accordingly, we are not responsible for the security of information transmitted via the Internet and any transmission is at your own risk.

By submitting your e-mail address to us for a specific purpose, you opt-in to receiving e-mail from us related to that purpose. You may opt-out of receiving further e-mail by following the unsubscribe instructions included in the email or by contacting us as described below.

8. Changes to this Privacy and Cookies Policy

Any changes to this Privacy Policy or the Cookies Policy will be made through a revised posting on the website. If we make any material changes we may notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Website prior to the change becoming effective.

9. Contact us

If you have any concerns, questions or complaints regarding our privacy policy or practices, please contact us at privacy@dar.com.

10. Breach of security

If you suspect that we have allowed your data to reach an unauthorized person we ask that you contact us with any information you have to help us identify any issues. We will investigate and take action as necessary to remedy any breach of security.

11. Retention

We retain records in electronic form and maintain adequate backup procedures in the event of data corruption or destruction. We retain data based on legal requirements and business needs.

12. Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) or the United Arab Emirates (“UAE”). It may also be processed by staff operating outside the EEA or UAE who work for us or for one of our affiliates. This includes staff engaged in, among other things, the processing of your payment details and the provision of support services. We will take reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

13. Your Rights

You have a number of rights under data protection law in relation to the way we process your personal data. These are set out below. You may contact us to exercise any of these rights or if you have any comments or questions about our policies or practices. We will fully respond to any request received from you within one month from the date of the request.

  • To access personal data held by us about you.
  • Require us to rectify any inaccurate personal data held by us about you.
  • Request us to erase personal data held by us about you. This will only apply where for example: we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if that is the basis for our use of your personal data. Where you object to the way we process your data in which case a request can be made to request the restriction of our processing of your personal data.
  • Requesting us to restrict our processing of personal data held by us about you, will only apply where you dispute the accuracy of the personal data held by us; or where you would have the right to require us to erase the personal data but would prefer that our processing is restricted instead. Or where we no longer need to use the personal data to achieve the purpose we collected it for, but you require the data for the purposes of dealing with legal claims.
  • To receive your personal data, which you have provided to us, in a structured, commonly used and machine readable format. You also have the right to require us to transfer this personal data to another organisation, at your request.
  • Object to our processing of personal data held by us about you, including for the purposes of sending marketing materials to you.

You can withdraw your consent, where we are relying on it to use your personal data for example, to provide you with marketing information about our services or products.

 

14. Changes to our policy

We reserve the right to make changes to our Privacy Policy, and we will post those changes on this page. Please review this page on a regular basis for changes. We will use information in accordance with the Privacy Policy Statement under which the information was collected.

 Updated 30 July 2018