Managing
Agent

During the operations phase, Dar’s facilities management experts support our clients by managing the Facilities management service providers.

Our comprehensive approach covers every aspect of facilities management – from initial contract management, through implementation of state-of-the-art digital tools for facilities management to strategic planning and daily site supervision.

Contract management

We oversee procurement and inventory management to ensure the timely acquisition of essential goods and services, while maintaining meticulous inventory control. Our contract management services cover quality assurance and quality control (QA/QC), risk assessment and emergency management, performance measurement and benchmarking, subcontractor management, service provider evaluation, cost control, and payment processing. Collectively, we strive to safeguard our clients’ best interests while empowering the facilities management service providers to deliver exceptional value across the post-occupancy lifecycle of a given asset.

Site supervision including supervision of energy service companies (ESCOs)

Dar provides expert site supervision services of the facilities management service providers’ activities. We ensure adherence to project specifications, safety standards, and quality expectations, resolving issues efficiently and maintaining smooth facilities operations. Additionally, we support our clients in ensuring that energy projects are successfully implemented and managed and the promised energy savings and efficiency improvements are delivered. Our team oversees the entire project lifecycle, ensures work meets the required standards, monitors project progress and ensures coordination between different stakeholders.

BIM and asset information model (AIM) for existing facilities

Dar extends its expertise to existing facilities by offering comprehensive BIM and Asset Information Model (AIM) services. Leveraging extensive BIM capabilities, we create detailed digital representations of existing assets, providing a structured repository for asset information. Our BIM-enabled Common Data Environment (CDE) ensures seamless stakeholder collaboration and transparency, allowing for efficient management and optimization of existing facilities operations.

Post-occupancy surveys

Dar’s facilities managers conduct post-occupancy surveys, covering metrics such as user comfort, safety, building performance, sustainability performance, emergency metrics, and more. These surveys help identify performance gaps, improve user comfort, optimize facilities operations, inform future facility design and upgrades, and calibrate sustainability models to respond to real operating conditions.

Para implementation

Para enhances facilities management by improving operations and maintenance, making assets more energy-efficient, cost-effective, and sustainable. Using real-time GIS/BIM, advanced analytics, and AI, Para seamlessly connects physical and digital infrastructure to deliver value across its five main modules:

  • Portfolio management
  • Asset management
  • Energy intelligence
  • Occupant wellbeing
  • Sustainability
ParaLite implementation

ParaLite combines fault detection and diagnostics with energy information system capabilities. It offers multi-level views, root-cause analysis, performance auditing, energy baselining, resource metering and benchmarking.

Re-commissioning

Dar supports facility owners through a periodic recommissioning process that aims to restore optimal performance in building systems, improve energy efficiency, ensure continued compliance with regulations, enhance occupant comfort, adapt to changes in building uses, reduce operational costs, support sustainability goals, and identify opportunities for upgrades.

Facilities management sustainability strategies

By continuously tracking sustainability performance, Dar’s sustainability specialists draw tailored recommendations designed to respond to changing operating conditions, empowering owners to continuing minimizing resource use and maintaining green building certifications.

Awareness and training programs for occupants

Dar’s facilities management experts design and deliver occupant awareness and training programs to promote efficient building operations and sustainable practices, such as energy conservation, waste reduction, and water efficiency. By educating occupants on their impact and providing actionable guidelines, we foster a culture of sustainability, enhancing overall building performance.

Selected projects

Kingdom of Saudi Arabia’s Central Security Buildings - Operation & Maintenance